The essentials your site needs before it starts selling

A short, honest checklist - not everything needs to be perfect from day one, but some essentials can't be skipped before you take your first customer.

Clear contact information

A working phone or WhatsApp number, and an email if possible. This is the first thing a customer looks for, and it needs to be obvious at first glance.

Written delivery and payment policy

Even if simple, it needs to be written clearly - delivery areas, approximate cost, and available payment methods.

Real photos and clear prices

Real photos of your actual products, and prices written without ambiguity. This is the foundation that builds trust on the first visit.

A way to answer questions outside your hours

Your site's visitors don't follow your working hours. Think from day one about how you'll handle questions that arrive outside them.

That last point is the one many site owners put off until it becomes an actual problem - and that's exactly where a chatbot like OPENCHATBOT closes the gap from day one.